Fulgent Australia Pty Ltd ABN 32 667 729 571 (Fulgent Australia) and Fulgent Therapeutics LLC (Fulgent US) (together, Fulgent) will collect, hold, use, and disclose your personal (including sensitive) information (Information) to provide you or your patient with, and to continue to develop and improve, its genetic testing services that have been requested, including:
- to provide our services and results;
- to invoice and process any fees payable in relation to the genetic testing services rendered;
- to contact you and manage our relationship with you;
- for clinical auditing, quality control, and proficiency testing purposes;
- to verify and update Information held by us;
- for sales and business development activities;
- to comply with legal or regulatory obligations; and
- for other purposes required or authorised by law, or with your express or implied consent.
If you are a patient, Fulgent will typically collect your Information from your treating healthcare professional, health service provider or hospital, or from your pathology service provider, through the referral process. If you are a healthcare professional, Fulgent typically collects your Information directly from you through your referral to us.
If you provide your email address, telephone and/or mobile phone number, you also consent to Fulgent using your email address, telephone and/or mobile phone number to contact you (including by telephone call, SMS or email) for any of the above purposes.
Depending on the specific genetic testing services requested, body samples and Information may be sent to Fulgent US in the United States of America for processing and testing. Some genetic testing services are performed by Fulgent Australia in Australia.
Fulgent may also disclose your Information to:
- the organisation that is funding the provision of our genetic testing services to the patient;
- our related bodies corporate (including overseas in the United States of America), including to provide technical support and services to Fulgent;
- other third parties engaged by Fulgent to help carry out its services, functions, and activities such as clinical genetics software providers, genomic sequencing providers, IT support providers and professional advisors; and to other service providers as necessary to perform its services;
- government agencies such as Medicare Australia; and
- parties involved in a prospective or actual transfer of all or part of Fulgent's assets or business.
If you are a patient, Fulgent may disclose your Information to the healthcare professional or service provider who requested us to provide you with genetic testing services.
We may also use your Information on a de-identified and aggregated basis to enable us or our affiliates to undertake research or for educational purposes; to enable us to train and educate our personnel; and to generate insights in relation to our services.
If you do not provide Information requested of you to Fulgent, we may be unable to provide you with the services requested of us. However, refusing to consent to the sharing of your information for research purposes will not impact our provision of testing services to you.
If you are a healthcare professional, Fulgent may use your Information to contact you (including via call, text, email, or mail) in relation to our or our partners' products and services that may be of interest to you. You may opt-out of receiving marketing information from us at any time by emailing client.services@fulgentgenetics.com.au.
The Privacy Policies of Fulgent Australia and Fulgent US contain further information about how you may access and/or correct the Information held about you as required by law, make a complaint about a breach of your privacy rights, and how Fulgent will deal with such a complaint. Fulgent Australia's address is Level 1, 182 Fullarton Road, Dulwich, South Australia and Fulgent US's address is 4399 Santa Anita Ave, El Monte, CA 91731.
Unless you inform us otherwise, by submitting this referral, you consent to Fulgent collecting, holding, using and disclosing your Information in the manner described above.